Productivity, availability, safety, and all the associated costs are all issues that are firmly on the radar of the majority of system operators. And Rittmeyer addresses all of these requirements in the services it provides. Services aimed at system value retention, troubleshooting, repairs, and training all ensure that operation is as smooth as possible. ICT security, cloud services, and reliable vacation substitutes are all thrown into the mix too, demonstrating the company's determination to go the extra mile. What's more, Rittmeyer is already responding to future needs by constantly working to develop the services covered within its portfolio. In order to give the associated marketing activities a more professional feel, all of Rittmeyer's services have been consolidated in recent years and made to look consistent in terms of the corporate image. As part of a standardized design framework, an eye-catching little symbol has been created for each of the services. This can be added to the many different forms of communication material with a view to tying them all together so as to make things clearer and more ordered from the customers' perspective as well as internally.
But Rittmeyer isn't stopping there – the next amazing highlight is already ready and waiting for customers in the form of the recently released service app. Through augmented reality and personalized advice from the experts, faults can be fixed faster so that systems are up and running again sooner. There is no denying that Rittmeyer is staying right at the top of its game.
And rightly so given that outstanding customer service and relationships based on trust form the foundation of any partnership that is to prove fruitful in the long term.